Monday, November 2, 2009
I recently got locked out of my hotmail account. Apparently it was a widespread glitch, as others encountered the same problem. One minute I had access to my account, the next, I did not.
My hotmail account is a primary email address that I have used for over 10 years. Let's just say I did not weather this storm without a measure of frustration, and yes, a bit of anxiety. I tried all the help options, spent hours on the net trying to find solutions, and changed my password, cleared my cache, cookies, and checked for viruses. Still locked out. The automated responses from the help desk sent me in circles. I scrambled to remember addresses and touch base with contacts through my other email addresses. Finally, after four days, they said that they'd verified my account and gave me access again. They apologized for the delay, as they normally respond in 24 hours, but with a high volume of other users experiencing the same issues, they were backed up. I was back on, hooray!
Thankfully, I did not miss anything monumental while I was locked out. I had to wade through over 300 emails, but got back on track in a short time. I have to admit that I learned some valuable lessons - like keeping a list of my email contacts elsewhere. I also learned that it's a good idea to change passwords every so often, using these tips for a more secure password. I was also reminded that you shouldn't use the same password for every account you have, whether email, for online shopping or banking, or other kind of account.
Finally, I was reminded that this was just a little thing in my life's big picture; I managed to get through the week without using that account. Funny how the Lord uses little things to teach us things and smack some perspective back into our lives. I'm thankful that He was patient with me while I scaled this little trial. He is good!
Had any little perspective aligning adventures lately? :)